Ondemand Movers USA
★ 4.0· 8 reviews · Chicago, IL
✓ Licensed (USDOT 3618480) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 3618480 ↗
- MC number
- MC1235132 ↗
- Phone
- (331) 302-3014
- Fleet
- 3 trucks · 2 drivers
- Safety (FMCSA)
- 2 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 125 S WACKER DR STE 300, Chicago, IL 60606
- In the registry since
- 2021 · 5 years
- FMCSA registration updated
- Aug 2024
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (8 dated reviews)
4★
2026
8
5★
4★
3★
2★
1★
Rating breakdown
4.0
8 reviews total
5
6
4
0
3
0
2
0
1
2
Customer reviews (8)
Google
On-demand movers were absolutely fantastic! Pedro and his team assisted us in moving up a four-story walk-up, and they did it with utmost care and efficiency. I highly recommend them.
Google
First of all, they showed up nearly SEVEN (7) HOURS late. Our move was scheduled for 12pm. They called at 8am saying they were down a guy so their new estimated arrival was between 2 and 3pm. After 3pm passes, we call them asking where they’re at. They say they’re running behind but should be there...
Google
Jay, Jimmy, and Q did an excellent job with my move. They are professionals with great personality, I couldn't be happier. Ask for them if you want a smooth and stress free move.
Google
Jaylen, Q and Jimmy were fantastic. They were quick, polite, efficient and effective. I’m extremely pleased with the service they provided and with Ondemand Movers! I’ll only use them in the future and refer them to anyone!
Google
Amazing job and company. Jaylen and Sid helped me move, everything was smooth. They went above and beyond to make my move seamless and so much less stressful. Much appreciated and will definitely recommend for future services.
Google
TERRIBLE EXPERIENCE - DO NOT RECOMMEND First, I was initially quoted 3 to 5 hours for my move, consistent with other estimates I received. However, the move took over 7 hours, which increased my final bill significantly. Second, only one of the three movers had the skill to disassemble and reassem...
We read this company's 2 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2026
Raised inside reviews quoted under other problems
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2026
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2026
“First of all, they showed up nearly SEVEN (7) HOURS late.” 1★ · Google · Jun 2026 · Shelby Linden · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2026
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2026
“I requested reimbursement for the broken furniture. They promised a response in 30 days, yet after almost three months, I have received neither response nor reimbursement” 1★ · Google · May 2026 · Gustavo Soares Silveira · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 2 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (10 total)
Aug 14
Sep 12