Encore Moving & Storage LLC
★ 3.5· 189 reviews · Algonquin, IL
✓ Licensed (USDOT 2864933) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 2864933 ↗
- MC number
- MC959983 ↗
- Phone
- (855) 511-6683
- Fleet
- 7 trucks · 6 drivers
- Safety (FMCSA)
- 13 inspections · 2 crashes
- Service area
- Interstate moves
- Location
- 204 BERG ST, Algonquin, IL 60102
- In the registry since
- 2016 · 10 years
- FMCSA registration updated
- Mar 2025
PackingMovers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (110 dated reviews)
1★
2017
1
4.2★
2018
5
5★
2019
2
3.8★
2020
12
5★
2021
3
2.3★
2022
6
4.4★
2023
9
4.5★
2024
16
4.7★
2025
41
4.5★
2026
15
5★
4★
3★
2★
1★
Rating breakdown
3.5
189 reviews total
5
90
4
2
3
1
2
1
1
16
Star-by-star breakdown above is based on the 110 reviews we've captured the full text of so far — out of 189 total reviews across Google & Yelp.
Customer reviews (189)
Google
Thank you so much, Paul, Miguel and Neddie. They did a great job in moving my things from Chicago to Galesburg. Fast, efficient, and done with care.
Google
Great experience with this moving professional movers great packaging furniture great for long distance moving affordable. Definitely recommend them for future Moves Ask For Paul
Google
Great working with you Paul for the 3rd time it's always hard work and dedication when we get together!
Google
Moved 3 times in the last 6 years. TERRIBLE movers. Lost items and no refund. Found Encore who moved us from Illinois to Florida and they were the BEST EVER! Quick packers, clearly defined what was in the boxes which made it amazingly fast to unpack. I am so lucky to have found them!
Yelp
The company "New Start Relocation" was the broker who placed the order for my shipment, and transferred my service to the company "Encore Moving LLC," to move my belongings to the state of Florida. I paid the broker a down payment to hold my spot for delivery, and also paid the moving company to pic...
Google
Encode did a unbelievable job moving us from IL-IN they will definitely get a call for my future moves!!!
We read this company's 17 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
11 reviews · latest 2026
Damaged or lost belongingsItems broken, lost or missing during the move
11 reviews · latest 2026
“1 day later; we noticed a handful of our boxes and furniture was missing.” 1★ · Yelp · Jan 2026 · Jonathan D. · See this company on Yelp →
“Boxes arrived damaged, broken, and scuffed.” 1★ · Google · Sep 2025 · Stacia Konow · Read the review →
“5 pieces of furniture were broken/damaged. Notably, my brand new dresser had a leg snapped in half and was caving in; 2 bedside tables were cracked in half” 1★ · Google · Mar 2025 · Holly Roberts · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
8 reviews · latest 2025
Bill higher than the quoteThe price went up on moving day or at delivery
8 reviews · latest 2025
“they missed their space estimate, costing us $3k more than anticipated.” 1★ · Google · Nov 2022 · Alison Stoute · Read the review →
“we were quoted $2600 and wound up paying $6200” 1★ · Yelp · Jan 2020 · Jim L. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
8 reviews · latest 2025
Late pickup or deliveryPickup or delivery happened later than promised
8 reviews · latest 2025
“It is 11/17/22, and I still do not have my furniture. The driver that was supposed to come to drop my furniture off today turned back” 1★ · Google · Nov 2022 · Queen_Curlygrl 88 · Read the review →
“We received a call letting us know that our delivery would happen on a Monday. The night before we were told the delivery wouldn’t happen because the truck broke down.” 1★ · Google · Jul 2022 · Jo Leon · Read the review →
“it is now the 29th of September and we still do not have anything delivered!!!” 1★ · Yelp · Sep 2020 · Kelly W. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
3 reviews · latest 2025
Raised inside reviews quoted under other problems
Turned out to be a brokerA different company showed up or handled the move
3 reviews · latest 2022
Turned out to be a brokerA different company showed up or handled the move
3 reviews · latest 2022
“I was never informed Trinity is a broker until AFTER I paid a deposit” 1★ · Yelp · Jul 2020 · Kim H. · See this company on Yelp →
“the documentation I signed was for Encore moving, it was Revolution Moving Systems.” 1★ · Google · Dec 2017 · Aaron Ward · Read the review →
Fees not disclosed up frontFuel, stairs, materials or "expedited" charges added later
2 reviews · latest 2024
Fees not disclosed up frontFuel, stairs, materials or "expedited" charges added later
2 reviews · latest 2024
“Upon delivery, they demanded an additional $350 for a shuttle service they had previously assured me would not be necessary.” 1★ · Google · May 2024 · Nick DiVito · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 17 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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