Big O Movers & Storage INC
- USDOT number
- 290255 ↗
- MC number
- MC162689 ↗
- Phone
- (773) 487-9900
- Fleet
- 3 trucks · 3 drivers
- Safety (FMCSA)
- 0 inspections · 27 crashes
- Service area
- Intrastate — hazmat
- Location
- 9400 S COTTAGE GROVE AVENUE, Chicago, IL 60619
- In the registry since
- 1987 · 39 years
- FMCSA registration updated
- Mar 2021
- [email protected]
- Mobile
- (773) 842-5064
- Website
- bigomovers.com
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (11 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 11 reviews we've captured the full text of so far — out of 29 total reviews across Google & Yelp.
Customer reviews (29)
do not do not use this company they steal and is a waist of time argue and complain the entire move they damage your belongings go through your things angie has not yet called me back to pay or restore my damge items tv is stolen mr ode complaining to angie the entire move was instructed what to mov...
Do not use these movers. They threatened to keep several of my boxes if I didn't pay them more than the total they had quoated me for my move. NEVER EVER USE THIS COMPANY! They are dishonest. They deserve less than zero stars.
Movers broke my TV(32 inch). I didn't complain or was going to make a fuss about it. But then they broke my dresser that was pretty nice (Walmart value $275). Spoke to supposedly the woman that handles issues like this. Angela. Waited 2 weeks to be quoted $140 for my dresser. Fine. But then I haven'...
0 STARS. The moving process ended terribly. I bought my dinette from West Elm in June 2021, the movers scratched my new chairs on November 4th, 2021. When I called the office to report, the office manager attempted to deny fault and I am extremely offended. I would never use this business again and...
Shelia who is the scheduler at Big O is wonderful. Very professional and responsive. However, the movers were not. Very young and not very concerned about not damaging furniture and home. My bed, dresser, walls and door were damaged. Missing hardware to setup beds. They also left my floor lamp and w...
My mother used this company to move us to my new home last month. They came late the original day & preferred to wrk on a Sunday instead of a Friday . I was at wrk when they moved everything, so I can't really speak on what happened during true move. But I will say this after it snowed unexpectedly...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2025
“Movers broke my TV(32 inch). … But then they broke my dresser that was pretty nice (Walmart value $275)” 1★ · Yelp · Dec 2021 · Bryon S. · See this company on Yelp →
“scratched furniture included” 1★ · Yelp · Nov 2021 · Regina B. · See this company on Yelp →
“My bed, dresser, walls and door were damaged. Missing hardware to setup beds.” 1★ · Yelp · Oct 2021 · Gina W. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2021
“My original time to move was 8/8:30am but the movers arrived at 11:38AM.” 1★ · Yelp · Dec 2020 · Ayisha S. · See this company on Yelp →
“they showed up over 5 hrs late” 1★ · Yelp · Mar 2020 · Kimberly S. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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