White Glove Relocation Services INC

★ 1.3· 18 reviews · Aurora, IL

⚠ Not currently active

USDOT number: 2069670 ↗
MC number: MC723473 ↗
Phone: (800) 887-1595
Fleet: 2 trucks · 4 drivers
Safety (FMCSA): 0 inspections · 1 crash
Service area: Interstate moves
Location: 75 EXECUTIVE DRIVE SUITE 115, Aurora, IL 60504
In the registry since: 2010 · 16 years
FMCSA registration updated: Jan 2013

Contact

Email: [email protected]

Movers

View on Yelp (1.3, 18)

Location

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Rating trend by year

Share of 1–5★ reviews per year, Google + Yelp combined (12 dated reviews)

1★

2011

1★

2012

2★

2013

1★

2016

1★

2022

5★ 4★ 3★ 2★ 1★

Rating breakdown

1.3

18 reviews total

Star-by-star breakdown above is based on the 12 reviews we've captured the full text of so far — out of 18 total reviews across Google & Yelp.

Customer reviews (18)

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★★★★★★★★★★ Yelp

Horrible experience. Zero communication about delivery let alone pick up. They do not care about you or your things. The initial estimate is no where near what you will end up paying. They add on cubic feet for no reason. The carriers they choose are absolute trash. We have lost/stolen items and non...

Megan S. · Dec 2022

★★★★★★★★★★ Yelp

STAY AWAY!!! moved several times, and this company has been a reoccurring nightmare!!!

Justin L. · Jan 2016

★★★★★★★★★★ Yelp

WORST COMPANY EVER!!! Negative star rating!! Every negative review you read is true to the fullest extent!! I hired them before reviews were written, BECAUSE they sub-contracted ABLE MOVING, Co. Please read all reviews on ABLE MOVING, Co. as well - I wish I had!!!I don't have enough time to explain...

Justin L. · Oct 2013

★★★★★★★★★★ Yelp

I was referred this company by one of my friends. I thought that they were Fast and Efficient. They moved our 2 Bedroom apartment, all the outdoor furniture, bikes, air conditioner, beds, tables etc in less than 2 hours. I was estimated when they arrived to possibly be 4 hours, but when they had mov...

Beth M. · May 2013

★★★★★★★★★★ Yelp

I have never been so compelled to write a report in all of my life. In fact this is the very first one and I will continue to post about White Glove Relocation as I do not wish anyone else to go through this experience, nor do I wish this company to stay in business. I know that is terrible to say...

Laura K. · Mar 2013

★★★★★★★★★★ Yelp

Ongoing problems with White Glove Relocation, July-August 2012 2-Jul: Mishandled initial order/deposit - deposit was not processed until I called about it 9 days later, not confident I was actually scheduled before I called to inquire, was told the documents had been mishandled by sales department...

Stephanie I. · Aug 2012

We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.

Damaged or lost belongingsItems broken, lost or missing during the move

4 reviews · latest 2022

Raised inside reviews quoted under other problems

Bill higher than the quoteThe price went up on moving day or at delivery

4 reviews · latest 2022

“The initial estimate is no where near what you will end up paying. They add on cubic feet for no reason.” 1★ · Yelp · Dec 2022 · Megan S. · See this company on Yelp →

“my quote of 2000K went up to 3100K upon the movers arriving to pick up my stuff” 1★ · Yelp · Mar 2013 · Laura K. · See this company on Yelp →

“My $2500 move turned into a nearly $7000 move” 1★ · Yelp · Aug 2011 · Stephen B. · See this company on Yelp →

Late pickup or deliveryPickup or delivery happened later than promised

3 reviews · latest 2013

Raised inside reviews quoted under other problems

These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.

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