Public Moving & Storage
- USDOT number
- 2887013 ↗
- MC number
- MC969259 ↗
- Phone
- (888) 689-2823
- Fleet
- 19 trucks · 18 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 103 E ELEANOR ST UNIT 165, Thornton, IL 60476
- In the registry since
- 2016 · 10 years
- FMCSA registration updated
- Apr 2017
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 50 total reviews across Google & Yelp.
Customer reviews (50)
I received an excessive amount of calls, and after repeated requests to stop calling I was told the following"I am going to call you nonstop. I am going to put your number on all of the websites and they're going to call you nonstop. You're going to have to change your number. Fuck you"Then they cal...
ABSOLUTE WORST EXPERIENCE OF MY LIFEThis place is awful. It was so bad I had to call the police and get them involved. They would not return calls or emails and my house goods were over 3 months late. You have to sit on hold over an hour to even talk to anyone and then they will not tell you anyt...
Never use this company! I only gave them one star because zero wasn't an optionBait and switch tactics. Quoted a low price then added tons of extra charges after they showed up to pick our items. I had to move so I had to agree on the spot. They also pushed my pick up back a day even though we had r...
Public Moving and Storage is the worst company I have ever used to move my items. Adam whom I received my quote from was very dishonest from the beginning. A very smooth talker but after my experience full of lies. The packers did a horrible job of packing and damaged many of my items. When the truc...
BEWARE! This company is a bait and switch enterprise! You will receive a LOW quote for a reason... they want you to choose them based on the LOW quote. You can give them a itemized list and sign a binding contract but that means nothing. The movers will show up (usually foreign speaking ) and change...
This was an incredibly traumatic experience for my wife and I. For the first time in our lives we were hiring a moving company to make our lives less stressful. Not only were they doing the shipping, but all the packing too! The cost was TWICE the estimate- the movers were late, and everything di...
We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
7 reviews · latest 2017
“My good arrived over 3 months late.” 1★ · Yelp · Oct 2017 · Drew O. · See this company on Yelp →
“We allowed this company to pickup our stuff a week before we moved and still waited 2 weeks after the "expected delivery date" to get our stuff” 1★ · Yelp · Oct 2016 · Lisa M. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
7 reviews · latest 2017
“Quoted a low price then added tons of extra charges after they showed up to pick our items. I had to move so I had to agree on the spot.” 1★ · Yelp · Jul 2017 · Eric M. · See this company on Yelp →
“PRICE WAS WAY OVER THE ORIGINAL ESTIMATE” 1★ · Yelp · Mar 2017 · Richie B. · See this company on Yelp →
“Our move was quoted for $2500, and then $4000! … They then told us our move went up another $1000” 1★ · Yelp · Mar 2017 · doan d. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2017
“The packers did a horrible job of packing and damaged many of my items. When the truck arrived 30 days later I am missing a box full of kitchen items” 1★ · Yelp · Apr 2017 · Tamela P. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2017
“If you want your stuff- you have to pay the full amount.” 1★ · Yelp · Apr 2017 · Pat M. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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