Plymouth Rock Van Lines
- USDOT number
- 2485578 ↗
- MC number
- MC860525 ↗
- Phone
- (773) 309-4509
- Fleet
- 11 trucks · 11 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 350 S NORTWEST HIGHWAY SUITE 300, Park Ridge, IL 60068
- In the registry since
- 2014 · 12 years
- FMCSA registration updated
- Aug 2015
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (11 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 11 reviews we've captured the full text of so far — out of 20 total reviews across Google & Yelp.
Customer reviews (20)
It's utterly amazing that this place is still in business after reading the other reviews. We have to tell our story as well because it could help you. It pains us to revisit this but hopefully you won't make the same mistake.We wanted to put some of our belongings in storage to make the house loo...
I've moved 7 times in 2 different countries, this one was the worst experience ever. The move: 1 Bedroom, Jersey City/NJ - Fort Lauderdale/FL- estimate $1760.00 The pickup: 03/19/2015 - It was schedule to 9am, they arrived10h30, than they took 4 hours!!! to put my stuff in the truck, that was all pa...
Simply HATE HATE HATE this company! Never ever going to use this company and I won't recommend this company to anyone. First they told me they will come pick up my furniture on March 1, 2015 and the driver will call me a day before. But never got a call so I had to call everyday to ask for update. F...
If I could give this business less then one star I would. I spoke with one of their moving consultant "Ray" and I was given a quote to move 54 items from IL to GA. I was told that their quote was binding and that it would not change unless I had more items to move which I did not. The movers pull...
Horrible!!! NEVER GO!One bike missing, son's toy table missing, desk missing, 10 boxes missing!!!Extra pay, if you want your stuffs back on delivery day!!!1. First, Neil offered the estimate with low rate $ 3.50 per cubic feet and then " manager" called and urged to make contract with $100 discount....
After finally getting my furniture, there was damage to two tables, a mirror, and my scooter. I've been contacted by three other people who hired them and had similar experiences. If you go to their website and look at the reviews, you will see how many others have been ripped off and experienced wh...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
8 reviews · latest 2015
“First they told me they will come pick up my furniture on March 1, 2015 and the driver will call me a day before. But never got a call so I had to call everyday to ask for update.” 1★ · Yelp · Apr 2015 · Ajay A. · See this company on Yelp →
“My pickup was 4 hours late.” 1★ · Yelp · Dec 2014 · Vijay D. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
6 reviews · latest 2015
“Once they came inside and saw my items they was wanted to charge me an additionally $1200.” 1★ · Yelp · Mar 2015 · Nicole B. · See this company on Yelp →
“My original quote was only for 580 square feet @ $3.50 per square foot. Then they charged me an additional 720 square feet @ $5.25 per square foot.” 1★ · Yelp · Jan 2015 · Jessica M. · See this company on Yelp →
“The sales rep gave me a quote that turned out to be more because he did not factor in packing materials or flights” 1★ · Yelp · Nov 2014 · Joy W. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2015
“By the time the truck was loaded they dropped a large, heavy exquisite Sony TV. Sorry, man. Offer for remuneration: Zero.” 1★ · Yelp · Aug 2015 · J M. · See this company on Yelp →
“After finally getting my furniture, there was damage to two tables, a mirror, and my scooter.” 1★ · Yelp · Jan 2015 · Joy W. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
3 reviews · latest 2015
“After loading up all of our stuff they told me that I would have to pay in cash, despite having been assured multiple times on the phone that I could use a card.” 1★ · Yelp · Dec 2014 · Emily S. · See this company on Yelp →
“they won't deliver our furniture!!” 1★ · Yelp · Nov 2014 · Wes Y. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (1 total)