Gathright Van & Storage Limited Liability Company
★ 1.6· 34 reviews · Elk Grove Village, IL
⚠ Not currently active
- USDOT number
- 1387641 ↗
- MC number
- MC528359 ↗
- Phone
- (800) 430-0918
- Fleet
- 3 trucks · 4 drivers
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 2759 OLD HIGGINS RD, Elk Grove Village, IL 60007
- In the registry since
- 2005 · 21 years
- FMCSA registration updated
- Nov 2021
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (34 dated reviews)
1.6★
2019
32
1★
2020
2
5★
4★
3★
2★
1★
Rating breakdown
1.6
34 reviews total
5
5
4
0
3
0
2
0
1
29
Customer reviews (34)
Google
No stars for this company and their service, or lack of service. Lost my $2500 bed and frame, damaged my sofa and lost a box. And they want to settle thru a 3rd party company for $50. I've never in 6 months talked with a live person about my claim. They pass the buck from voice mail to voice ma...
Google
Many missing items and they used every bit of the fine print in the contract to avoid payment. One example, a box with approximately 80 music CDs disappeared. They refused to pay the claim because each CD was not listed on the list of goods. AVOID!
Google
DO NOT USE THIS COMPANY! I got a call from a sales rep that told me I could update my inventory at any time without an additional charge. I tried to call this company many times to update my inventory list and never got a call back!! The customer service reps were also rude. They also lie and tell y...
Google
This company is the biggest joke. There complete lack of customer service is mind boggling. Once you pay they become a ghost. No communication, nothing. They keep you in the dark as to where all of your stuff is. They have no clue whatsoever how to properly run a business. It is literally just a bun...
Google
This mover is the absolute worst. Took 45 days to move my furniture from Sacramento Ca to Georgetown Tx. They charged me almost $2,000 over original bid even though I REDUCED the volume of items being shipped. They would never answer the phone despite calling them almost every day to try to find out...
Google
Honestly, I wish that I could give 0 stars: 1 star is too generous. Overall terrible experience. Currently in the middle of filing a claim because they lost items and customer service won't respond to me. Below are the issues in summary I've had with them. - Booked pickup date for the wrong month -...
We read this company's 25 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
12 reviews · latest 2019
Amount over the quote, named by 3 reviewers: typically $1,500
Bill higher than the quoteThe price went up on moving day or at delivery
12 reviews · latest 2019
“On the day of my pickup, I was charged DOUBLE for the items that weren’t up to date even though I tried to update them several times!!!” 1★ · Google · Sep 2019 · Cali Trepp · Read the review →
“By the time this is all said and done, I will have paid out well over $1500 more than I was originally quoted.” 1★ · Google · Aug 2019 · Shy ada · Read the review →
“Was charged twice the quote on moving day.” 1★ · Google · Jun 2019 · Alicia Dabney · Read the review →
Damaged or lost belongingsItems broken, lost or missing during the move
10 reviews · latest 2020
Damaged or lost belongingsItems broken, lost or missing during the move
10 reviews · latest 2020
“Lost my $2500 bed and frame, damaged my sofa and lost a box.” 1★ · Google · Jan 2020 · Darren Williams · Read the review →
“Many missing items and they used every bit of the fine print in the contract to avoid payment. One example, a box with approximately 80 music CDs disappeared.” 1★ · Google · Jan 2020 · john cooper · Read the review →
“these people RUINED my 1924 Steinway piano! While I was questioning the mover about his expertise in moving a piano he got angry.” 1★ · Google · Jul 2019 · Zoe Anne · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
10 reviews · latest 2019
Late pickup or deliveryPickup or delivery happened later than promised
10 reviews · latest 2019
“Took 45 days to move my furniture from Sacramento Ca to Georgetown Tx.” 1★ · Google · Jul 2019 · Jim Howard · Read the review →
“I have been trying to line up my delivery of my furniture for over two weeks and cannot get anyone to give me a date or approximate time” 1★ · Google · Jul 2019 · Catherine Totman · Read the review →
“Last Friday, I received a call stating our things would be delivered that weekend, and yet still have not arrived a week later.” 1★ · Google · Jun 2019 · Mari B · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
5 reviews · latest 2020
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
5 reviews · latest 2020
“they determine that they owe me nothing for my belongings(shocker; crooks don't take responsibility for losing my boxes).” 1★ · Google · Jul 2019 · duanejrc · Read the review →
Turned out to be a brokerA different company showed up or handled the move
4 reviews · latest 2019
Turned out to be a brokerA different company showed up or handled the move
4 reviews · latest 2019
“They were not the actual carrier because they sent another company to move us” 1★ · Google · Jul 2019 · David Virgil · Read the review →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
3 reviews · latest 2019
Belongings held for extra paymentCrew refused to unload or deliver until paid more
3 reviews · latest 2019
“They had already taken payment and refused to return the payment despite leaving the hot tub in my driveway.” 1★ · Google · Jun 2019 · Scott Robinson · Read the review →
“THEY ARE HOLDING MY STUFF UNTIL I PAY AN ADDITIONAL $600!!” 1★ · Google · May 2019 · Amanda Condyles · Read the review →
“They extorted us for an additional $1800 once truck was loaded.” 1★ · Google · Apr 2019 · Brenda Borkenhagen · Read the review →
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
2 reviews · latest 2019
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
2 reviews · latest 2019
“I tried to plea with them because 480.00 is a lot of money to me. I even asked for half. They wouldn't even do that!” 1★ · Google · Jul 2019 · Sue Whitney · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 25 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (1 total)
Aug 14
Sep 12
Similar movers you might also consider
Mid-West Moving & Storage INC
No reviews
Jones Transfer Company INC
No reviews
Hollander International Storage And Moving Company INC
No reviews
Worlds Best Movers INC
★ 3.7
Door To Door Moving Systems
No reviews
Amer-Trans Relocation Services INC
No reviews
Pacific Express INC
No reviews
Northwest Movers INC
No reviews